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from Brückner Servtec
25 Feb 2011

Service Bulletin Special Edition: Single point of contact to Brückner Servtec

 

Dear Customers and Friends,

 

Immediate and competent support is crucial when the machine stops suddenly. In future, it is much easier to get in touch with specialists who bring the line back in production within no time.

 

In order to speed our response time and with it maximize your line’s availability, Brückner Servtec established a central point of contact for all technical enquiries:

 

Just call +49 8662 63 9232         

Your way to Brückner Servtec!

 

A responsible single point of contact co-ordinates all interfaces optimally and takes care that the service workflow meets your highest demands. Our service team provides fastest handling of your enquiries and has access to specialists and the knowhow of all technical departments within the Brückner Group. We are using state-of-the-art technologies for communication and remote service, e.g. TRAVIS and videoconferencing.

 

If you prefer to send an email, you can use our familiar email addresses:

 

For mechanical, process or general enquiries:    

 

service@brueckner.com 

 

For electrical enquiries:

 

e-service@brueckner.com

 

The single point of contact telephone number is an efficient and comfortable way of contacting, and part of our customer-focused service and support strategy. We will be happy to help you.

 

By the way: We updated the Brückner Servtec staff photos at our website. Have a look!

 

Yours sincerely,

 

Uwe Thönniss and Werner Bamberger

Managing Directors of Brückner Servtec