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Concerned projects: All lines
During past years, Brückner has offered customers a free-of charge hotline, which enabled access to a technician on duty around the clock. This help line was well accepted, but most of our customers asked us to expand this service to a more specialized remote support, accepting that such a higher effort could not be free of charge anymore.
Customers, who will sign up for this service, can benefit from:
Immediate availability of one or - if necessary more electrical engineers via phone
Unlimited professional attention to your electrical or software problem
Highest priority until your problem is solved
The total up-time of your line is crucial to stay profitable in today’s competitive market. A high up-time means avoiding any unforeseen interruptions of your production – and once it happened, to get back to normal operation as fast as possible.